Support Packages

QR-Patrol Support Packages

QR-Patrol Support team’s experts are highly skilled and committed to provide world-class service to your company, from general, simple inquiries to the most advanced ones. If any issue arises, they are in constant communication with the development team, to analyze it, identify its nature and ensure quick resolution.

	Standard	Premium


Support Services
Access to training material Updating constantly
Online Ticket Submission E-mail Support
Live Chat
Support Cases	6	15
Telephone Support
Web Conference Support Screen Sharing Included
Priority Support
Periodic Check-ins	Quarterly	Monthly
Expert Tips - Best Use Notifications
Custom Reports Creation Discounts
Addittional Services Discounts e.g. bulk data upload

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QR-Patrol Startup Training Packages

Ensure you get the most out of your QR-Patrol account by participating in basic & advanced training performed by QR-Patrol’s experts. We will arrange an online meeting with you and your team members, guide you through QR-Patrol and help identify the right tools for your unique requirements.

	Base	PRO	GOLD



Web App Training
Company Details & Clients Setup Branches, Guards, Users
Clients & Sites Setup Checkpoints & assignment, automatic report scheduling
Company Efficiency Communicate with Workers, Incidents, Reports export, Schedules
Mobile App Training
Navigation & Schedules Login, Events, Timeline & Schedules
Patrolling & Advanced Reporting *Scan, SOS events, Multimedia, Incidents
Setup & Settings
PRO features and Apps
QR-PTT Push to Talk over IP
M.A.R.S. app Mobile Management
Mobile Forms
Mobile app SOS Button & Mandown settings
GOLD Features
Guard Trail
Personalization Logo on reports, Personalized Login screen
Virtual Checkpoints
Actions Logs
BI Tool

Your clients deserve quality services; investing in QR-Patrol Support & Training is investing in your business.

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SUPPORT FAQS

Why should I choose a Startup Training package?

Getting a Startup Training package means that you are entitled to dedicated meetings with our experts who will help you get started with your account. This includes basic & advanced Web & Mobile application training, as well as tips on best practices and most commonly used features to save your team the time of learning themselves.

Why should I choose a Support package?

Our dedicated support packages are designed to help maximize your productivity. This is achieved by allowing you to spend less time searching for solutions that are the right fit for your needs and instead do what you do best – focus on your Clients and quality services.

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