Hospitality

Disruption in the hospitality industry comes through astounding Customer Experience. Hospitality is probably one of the most complex industries with multi-level operations where attention to detail is a necessity. Providing a safe and worry-free environment for the guests is the cornerstone of Customer Experience. QR-Patrol applies to multiple levels of the hotel business, from Fire & Security routes to Engineering and Housekeeping workflows, providing a single, cost-effective platform to manage them all and create synergies. Our solution empowers hotel managers to automate daily routines and channel resources where it matters the most. They can obtain real-time information about issues and resolve them before they become noticeable. They can perform audits easier that ever and use data for decision making both at the operational and corporate level.

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Proof of presence & task completion

Verify workers’ proof of presence (and task completion) objectively, through mobile GPS or indoor location functionality. If needed, track your workers in real-time and monitor the path they have followed during their patrols, keeping them accountable and safe.

Mobile forms for instant reporting

Replace exhaustive paper reports! Gather structured quality data from workers at certain points of importance and/or provide valuable instructions to them by attaching a Form at specific checkpoints.

Real – time incident management

Your workers become your “eyes & ears” on the field. They are empowered to report an incident in real-time and provide rich information about the situation via Multimedia. Managers can respond back with instructions or escalate the issues accordingly.

 

Schedules for efficient task management

Keep your clients informed without the additional administrative cost. You can schedule reports to be sent via email to your clients at predefined intervals.

QR-Patrol MARS

A mobile app, dedicated to managers/supervisors who are also on the field or just can’t be in front of their PC at all times. Managers/Supervisors receive real-time notifications about exceptions, SOS alerts and other incidents, so they can have peace of mind that no critical situation is neglected.

 
 
hilton
marriott
rosewood
seaide
hhtotels
 

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  • Thesi Ntousia, Bafra,
    Ioannina, Zip: 45500 Greece
  • Phone: +30-26510-94333
  • Email:
  • info(at)qrpatrol(dot)com

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