Manage & resolve issues with Issue Management & Work Orders

We aim to help you be proactive and recognize patterns and behaviors to make strategic decisions that will lead to less incidents. However, issues and challenges arise unexpectedly in daily operations and if not tackled in a timely manner, they can cause problems and complications in your workflow. So how can you ensure you will be able to handle them quickly and effectively when they occur?

Here come Issue Management & Work Orders ...

What are Issue Management & Work Orders?

Issue Management is your powerful ally when it comes to handling issues and emergencies from the moment they are reported until they are completely resolved with the help of Work Orders, through a central hub, all while visualizing and tracking the stages they are in at any moment.

It provides you with the tools to quickly identify and document your issues’ details by enhancing your team’s collaboration, prioritizing them according to your policies and SLAs to ensure reduced time spent and finally helping you resolve them efficiently, minimizing or even preventing your losses.

What are the 5 steps in the QR-Patrol Issue Management process?

5 steps QR-Patrol Issue Management process

For information on how to use IM and WOs, please check our User Guide

Our experts can help you choose the right tool for your operations and provide training where needed; contact us for a free consultation at